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Terms & Conditions

IMPORTANT 

Please read this agreement carefully before accessing or using this website  

BrookeAllisonCoaching.com (“Website” or “Site”) or the services contained herein (“Services”).   Each time you access or use this Website and the Services, you agree to be bound by these Terms of  Use (“Terms”).  If you do not agree to be bound by all of these Terms, you may not access or use the  Website or Services contained thereon.  In addition, certain areas of the Website or Services may be  subject to additional terms of use that will be made available for your review.  By using such areas  or any part thereof, you are expressly indicating that you have read and agree to be bound by the  applicable additional terms of use.  In the unlikely event that any of the additional terms of use  governing such an area are in conflict with these Terms, the additional terms shall control. 

DISCLAIMER 

The contents on our Website are for informational purposes only, and are not intended to diagnose  any medical condition, replace the advice of any healthcare professional, or provide any medical  advice, diagnosis, or treatment.  If you have any questions or concerns about your health, you  should consult with a physician or other health care professional. DO NOT AVOID, DELAY OR  DISREGARD OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR PHYSICIAN OR  OTHER HEALTH CARE PROFESSIONAL DUE TO SOMETHING YOU MAY HAVE READ OR SEEN ON  THIS WEBSITE.  The use of any and all information provided on this Website is solely at your own  risk.  NO ASSURANCE CAN BE GIVEN TO YOU THAT THE ADVICE CONTAINED HEREIN WILL  INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO PARTICULAR  MATERIAL. If you rely on any of the information provided by this Website or the services thereon,  you do so solely at your own risk. 

USER OBLIGATIONS 

You agree to abide by all applicable local, state, national and international laws and regulations.   You also acknowledge and agree that your use of the Internet to access this Website is solely at your  own risk.   

Intellectual Property Ownership and Use 

You agree and acknowledge that all of the copyrights, logos, trademarks, and any other intellectual  property rights in all materials and content, including but not limited to any images, page layouts or  designs, trade dress or other content (“Content”) contained on this Website are the sole and  exclusive property of Brooke Allison Coaching (the “Company”) unless otherwise specified.  Access  to the Website provides you with a limited right to use the material contained thereon.  By  accessing this material through the Website, you agree to refrain from the following:

  1. Reproduce, duplicate, copy, sell or otherwise exploit the Website or any image, page layout  or design, trade dress, trademark, logo or other content (“Content”) for any commercial  purpose; 
  2. Use data mining or an extraction tool or process to monitor, extract or copy Website  Content; 
  3. Engage in any activity whatsoever that interferes with the Website or another user’s ability  to access and use the Website; 
  4. Modify, create derivative works from, reverse engineer or disassemble any technology used  to provide for and maintain the Website and the goods or services contained thereon; or e. Assist or encourage a third party to engage in activity on this Website prohibited by these  Terms. 

You further agree and acknowledge that you shall not use, copy, distribute, or exploit any of the  Content contained on the Website in any manner whatsoever without written authorization from  the Company.  No portion of this Website or the materials contained thereon may be reprinted or  republished without express written permission from the Company. 

PROHIBITED ACTIVITIES 

This Website, the Services, and Content contained thereon are not intended for children under the  age of thirteen (13) and children under the age of 13 should not use this Website or the Services.   You acknowledge and agree that, unless otherwise specified in writing, the Services and Content on  this Website are for your personal, non-commercial use. 

SUPPORT GROUP POSTING GUIDELINES 

The Website contains or may contain in the future various interactive portions such as blogs,  message boards, chats, user forums, or other types of interactive features that allow users and  others to post content on our Website (“Forums”).  Forums are intended to serve as discussion  centers for the users and subscribers of the Website.  You understand and acknowledge through  your continued use of the Website that these Forums and the information contained thereon may  be seen by anyone on the Internet.  When posting information on Forums maintained by the  Company, please use good taste when discussing sensitive subjects.  Users are required to be fair  and informative, and treat others with respect and honesty.  You further understand and  acknowledge that unless the information in your post comes directly from your personal  experiences, you are required to provide references to any health-related or medical information  that you post. 

Furthermore, you understand and acknowledge that when posting information on a Forum maintained by the Company you must not: 

a. Post statements or other materials that are in any way libelous, or defame, harass, abuse,  threaten, intimidate, or in any other way infringe on the rights of others;

b. Post or upload personal information, pictures, videos or any other media of another person  without their express permission, or anything else that violates the privacy or publicity  rights of another person or entity;

c. Post anything that interferes with or disrupts the operation of the Website, including but  not limited to posting files that contain malware, viruses, corrupted files, or any other type  of file or data that may damage the functionality of another’s computer or the Website; 

d. Repeatedly post the same or similar message within an unreasonable time frame; e. Delete or revise any material from the Website posted by another user or the Company  without the express written permission of the Company;

e. Post statements or materials that encourage criminal conduct or that would give rise to civil  liability or otherwise violate any law or regulation in any jurisdiction;

f. Post statements or other materials that are bigoted, hateful, racist, vulgar, obscene,  pornographic, profane or otherwise objectionable, including language and images;

h. Post statements or materials that in any way could harm minor children;

i. Post statements or materials that impersonate another person or entity, whether actual or  fictitious;

j. Post statements or materials that in any way misrepresent your affiliation with any entity,  including but not limited to the Company;

k. Post statements or materials that constitute spam or unauthorized advertising or  promotional materials, including but not limited to links to commercial products or  services;

l. Post material that infringes or may infringe on any copyright, patent, trademark, trade  secret, or other intellectual or proprietary right of any party that you are not authorized to  make available. 

Please be aware that the Company can remove any material posted by a user that it finds, in its sole  discretion, to be objectionable with or without notice to said user.  Any user filing to comply with  these guidelines may be expelled from and refused continued access to Forums maintained by the  Company in the future.  The Company expressly disclaims any and all responsibility and makes no  representations as to the validity of any opinion, advice, information or statements made or  displayed in Forums by third parties, nor is the Company responsible for any errors or omissions in  any such postings, or for hyperlinks embedded in any message.   

UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE FOR ANY LOSS OR DAMAGE  CAUSED BY YOUR RELIANCE ON ANY INFORMATION OBTAINED THROUGH THESE FORUMS. The  opinions expressed in any of these Forums do not reflect the opinions of the Company and should  not be interpreted as such.  You understand and acknowledge that the Company reserves the right  to alter, edit, refuse to post or remove part of or all of any postings or similar content for any  reason, and to disclose such materials to any third party to satisfy any applicable law, regulation,  legal process or governmental request. 

You understand and acknowledge that by sending or transmitting content, images, videos, audio  files, creative suggestions, ideas, notes, concepts, information, exercises, or any other materials  (“Submitted Materials”), or by posting such Submitted Materials on the Website or Forums, you  hereby grant the Company a non-exclusive, assignable, royalty-free, fully sub-licensable right and 

perpetual and irrevocable right to use, reproduce, translate, distribute, modify, create derivative  works of, publicly perform, publicly display, digitally perform, sell, offer for sale such Submitted  Materials in any media form now know or hereafter devised, for any purpose whatsoever, without  any compensation to you.  Furthermore, you represent and warrant that any person or entity name,  pictured, or otherwise represented in the Submitted Materials has provided you with any necessary  licenses, rights, or authorizations to allow the Company’s use of such Submitted Materials in  accordance with such license or authorization.   

DISCLAIMER – LINKED THIRD PARTY WEBSITES 

Some links on the Website and/or Services will direct you to leave the Website or Services you are  then accessing to access a linked third party website (“Linked Site”).  The Company may provide  these links as a convenience.  You understand and acknowledge that the Company does not control  these Linked Sites or the content therein contained.  The Company is not responsible for the  legality, accuracy or appropriateness of any content, advertising, products, services, or other  materials on or available from a Linked Site.  You acknowledge and agree that the Company shall  not be responsible or liable, either directly or indirectly, for any and all damage or loss caused or  allegedly caused by or in connection with the use of any of the links, content, goods or services  available via the Linked Site. 

ACCOUNTS, PASSWORDS, AND SECURITY 

If the Website or Services require you to open an account, you must complete the registration  process by providing the Company with current, complete and accurate information, as prompted  by the applicable registration form.  You understand and acknowledge that by providing any  untrue, inaccurate, incomplete or out-of-date information to the Company, the Company reserves  the right to terminate your access and use of the Website and/or Services.   

You understand and acknowledge that you are responsible for maintaining the confidentiality of  your account and password and for restricting access to your computer or any other electronic  device in which you may use to access the Website, Services or Forums.  You agree to accept any  and all responsibility for all activities that occur under your account or password, regardless of  whether such use was authorized by you or not.  Furthermore, you hereby agree to notify the  Company immediately of any and all unauthorized use of your account or any other breach of  security. 

If you choose to communicate or meet with other users of the Website, Services or Forums, you do  so entirely at your own risk.  You hereby understand and acknowledge that there are risks involved  with meeting people in person from an online community, including but not limited to risks of  physical harm.  You assume any and all risks associated with in-person contact with other users  outside the usage of this Website, the Services or the Forums. 

PAYMENTS 

By signing up for this offer, the client agrees to be financially investing in this program by their own will and has agreed to paying the full amount prior to the end date of the program.

REFUNDS
Due to the client’s commitment to the intensive and it’s direct affects on the availability of the coach to take on clients, there are no refunds. 
All deposits and payments made are non refundable. 

COMMERCIAL TRANSACTIONS 

Certain products and services may be offered for sale on the Website or through the Services.  In  the event you wish to purchase or to subscribe to any of these products or services, you will be  asked by the Company or an authorized third party, such as PayPal or Stripe, to provide certain  information, including but not limited to, your full name, address, telephone number and credit  card information, or any other mandatory information deemed relevant in the Company’s sole  discretion.  You agree and acknowledge that any such information provided is accurate and  complete.  You further agree to comply with the terms and conditions of any agreement that you  may enter into governing your purchase of the product or service.  You shall be responsible for all  charges incurred through your account, as well as any applicable taxes.  You understand and  acknowledge that the Company does not offer refunds for any reason whatsoever. 

By providing the Company or a third party service provider with your credit card payment  information, you agree that the Company and/or third party service provider is authorized to  immediately invoice your account for any and all fees or charges due and payable as a result of your  order, including but not limited to service fees, subscription fees, or any other fee or charge  associated with your access to the Services and/or purchase of products.  In the event that access to  a specific Service or product requires a recurring payment, you hereby agree that the Company  and/or third party service provider may automatically invoice your account at the beginning of  each recurring period.  You also agree to immediately notify the Company and/or third party  service provider of any change in your billing address or the credit card used for payment  hereunder. 

Be aware that your right to use a paid service or a specific product is conditional upon our receipt  of payment.  If payment cannot be processed or if a charge is refunded for any reason whatsoever,  the Company reserves the right to suspend or terminate your access to the Website, Services,  Forums, and/or account.  You agree that in the event the Company is unable to collect payment due  for products or services specified in your order, the Company may take any and all other steps  determined to be necessary to collect the payment due.  Furthermore, you understand and agree  that you will be responsible for any and all costs and expenses incurred by the Company in  connection with any collection activity stemming from payment due, including collection fees,  interest, court costs, and/or attorneys’ fees. 

When purchasing a product from the Website, your order will ship as it becomes available.  There  may be times when a product is out-of-stock, which will delay the fulfillment of your order.  You  will be informed of any products that you have ordered that are out-of-stock or unavailable for  immediate shipment.  You may cancel your order of a product at any time prior to shipment.  Please  be aware that the Company cannot guarantee you when an order will arrive and that any and all  shipping/transit time shown on our Website is only an estimate.   

NO MEDICAL ADVICE

THIS WEBSITE AND THE SERVICES OFFERED BY THE COMPANY ARE DESIGNED FOR  INFORMATIONAL PURPOSES ONLY.  YOU SHOULD NOT RELY ON THIS INFORMATION AS A  SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT.  IF YOU HAVE  ANY CONCERNS WHATSOEVER REGARDING YOUR HEALTH OR THE CONTENT OF THIS WEBSITE  OR THE SERVICES OFFERED BY THE COMPANY, YOU SHOULD CONSULT A PHYSICIAN OR OTHER  HEALTH CARE PROFESSIONAL.  DO NOT, UNDER ANY CIRCUMSTANCES, AVOID, DELAY, OR  DISREGARD OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR PHYSICIAN OR  OTHER HEALTH CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS  WEBSITE OR THROUGH THE SERVICES OFFERED BY THE COMPANY.  NOTHING POSTED ON THIS  WEBSITE OR ANY INFORMATION AVAILABLE THROUGH THE SERVICES ARE INTENDED TO BE  THE PRACTICE OF MEDICINE OR MENTAL COUNSELING CARE.  FOR THE PURPOSES OF THIS  AGREEMENT, THE PRACTICE OF MEDICINE OR MENTAL COUNSELING CARE INCLUDES, BUT IS  NOT LIMITED TO, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY PHARMACY, NUTRITION AND  FITNESS COUNSELING OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS,  PROGNOSIS OR ADVICE.  FURTHERMORE, THE COMPANY DOES NOT GUARANTEE THAT THE  WEBSITE OR THE SERVICES WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR  DEVELOPMENTS REGARDING SPECIFIC MATERIAL.  THE USE OF ANY AND ALL INFORMATION  PROVIDED ON THIS WEBSITE OR THROUGH THE SERVICES OFFERED BY THE COMPANY ARE  SOLELY AT YOUR OWN RISK.   

DISCLAIMER OF WARRANTIES 

THIS WEBSITE AND THE SERVICES, AND ANY CONTENT, TOOLS, PRODUCTS OR SERVICES  DISPLAYED, ACCESSED OR OBTAINED ON OR THROUGH THE WEBSITE AND SERVICES ARE  PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER  EXPRESS OR IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE,  NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.   FURTHERMORE, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY  HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT  LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  PURPOSE.  THE COMPANY CANNOT AND DOES NOT WARRANT THAT THIS WEBSITE, THE  INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED THEREON OR  OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, THE SERVERS, OR ANY EMAILS  SENT FROM THE COMPANY ARE FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS.  THE  COMPANY SHALL NOT BE LIABLE FOR DAMAGES OF ANY THING ARISING FROM THE USE OF THIS  WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES MADE  AVAILABLE TO YOU THROUGH 

THIS WEBSITE, INCLUDING BUT NOT LIMITED TO DIRECT,  INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. 

 

LIMITATION OF LIABILITY 

THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES AND  ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY  INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER 

DAMAGES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER REASON  ARISING OUT OF OR IN ANY WAY RELATED TO (1) THE USE OF OR INABILITY TO USE THE  WEBSITE AND/OR SERVICES; (2) ANY CONTENT CONTAINED ON THE WEBSITE AND/OR THE  SERVICES; (3) ANY STATEMENTS OR CONDUCT POSTED OR MADE PUBLICLY AVAILABLE ON THE  WEBSITE AND/OR THE SERVICES; (4) ANY PRODUCT OR SERVICE PURCHASED OR OBTAINED  THROUGH THE WEBSITE AND/OR THE SERVICE; (5) ANY ACTION OR INACTION TAKEN IN  RESPONSE TO OR RESULTING FROM ANY AND ALL INFORMATION AVAILABLE ON THE WEBSITE  AND/OR THE SERVICES, ANY DAMAGE CAUSED BY LOSS OF ACCESS; (6) ANY OTHER MATTER  ARISING FROM OR RELATING TO THE USAGE OF THE WEBSITE AND/OR THE SERVICES.  

UNDER NO CIRCUMSTANCES SHALL THE TOTAL LIABILITY OF THE COMPANY OR ITS AFFILIATES,  DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES OR ASSIGNS TO YOU FOR ANY AND ALL  DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU FOR USING THE  WEBSITE OR THE SERVICES. 

INDEMNIFICATION 

You hereby agree to indemnify and hold harmless the Company, its subsidiaries, affiliates, officers,  directors, agents, employees, representatives and assigns from and against any and all claims,  damages, losses, costs and/or expenses, including attorneys’ fees, that arise either directly or  indirectly out of or from (1) your breach of these Terms; (2) any allegation that any Submitted  Material infringe on or otherwise violate the copyright, trade secret, trademark or other intellectual  property rights of a third party; and (3) your access or use of the Website and/or the Services. 

FORCE MAJEURE 

The Company shall not be liable for any delay or failure to perform resulting from causes outside  the reasonable control of the Company, including but in no way limited to any failure to perform the  obligations hereunder or those found in any additional terms, due to unforeseen circumstances or  causes beyond the control of the Company such as acts of God, fire, flood, earthquake, accidents,  strikes, war, terrorism, governmental acts, failure of common carriers (including but not limited to  Internet service providers and web hosting providers), or shortages of transportation facilities, fuel, energy, labor or materials.  

CHOICE OF LAW 

Any and all disputes arising out of or regarding these Terms shall be governed by the laws of the  Commonwealth of Kentucky, without regard to choice of law principles.  Those who choose to  access this Website from locations outside of the United States do so on their own initiative, and are  responsible for compliance with the local laws of and to the extent that local laws are applicable.   You hereby irrevocably agree to the exclusive jurisdiction by the federal and state courts located in  Jefferson County, in the Commonwealth of Kentucky, to settle any dispute which may arise out of,  under, or in connection with these Terms.  The failure of the Company to exercise or enforce any  right or provision of these Terms shall not constitute a waiver of such right or provision.

 

CLASS ACTION WAIVER 

Any claim or other proceedings by or between you and the Company shall be conducted on an individual basis and not in any class action, mass action, or on a consolidated or representative  basis.  You further agree to waive any right to a jury trial.  Any claim that all or part of this Class  Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a  court of competent jurisdiction. 

STATE SPECIFIC NOTICES 

CALIFORNIA 

Under California Civil Code Section 1789.3, California website users are entitled to know that they  may file grievances and complaints in writing with The Complaint Assistance Unit of the Division of  Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd.,  Suite N 112, Sacramento, CA 95834, or via telephone at (916) 445-1254 or 1-800-952-5210, or via  email at [email protected].   

NEW JERSEY 

Any disclaimer, limitation of liability, indemnification or damages provision contained herein shall  apply to New Jersey residents and/or New Jersey transactions only to the extent permitted either  by New Jersey law or public policy. 

SEVERABILITY 

If any part of these Terms are deemed to be unlawful, void, or for any reason unenforceable, that  provision shall be deemed severable from these Terms, and shall not affect the validity or  enforceability of any remaining provisions of these Terms.  

ENTIRE AGREEMENT 

These Terms, as well as our Privacy Policy and any other terms or agreements that may be posted  on the Website as amended from time to time (“Website Agreements”) contain the entire  agreement between you and the Company relating to the Website and your use of the Website and  supersede any

and all previous agreements, arrangements, undertakings or proposals, whether  written or oral, between you and the Company regarding such matters. 

To understand our privacy practices, please review our Privacy Policy which governs your visits to  this Website, and is herein incorporated by reference into these terms. 

UPDATES 

The Company may modify these Terms at any time.  If, at any time, you disagree with the changes  made to the Terms, you must discontinue your use of the Website and the Services, and if you have  registered for any Services through the Website, cancel your registration.  Your continued access or  use of the Website or Services following such notice constitutes your acceptance of the modified Terms.  It is your responsibility to be aware of any such modifications to the Terms.  The Company  reserves the right to modify or discontinue the Website or Services with or without notice, and will  not be held liable to you or any third party should the Company choose to exercise their right to  modify or discontinue the Website or Services. IF YOU OBJECT TO ANY SUCH CHANGES, YOUR  SOLE RECOURSE SHALL BE TO CEASE ACCESS TO THE WEBSITE AND/OR SERVICES.  CONTINUED  ACCESS TO THE WEBSITE AND/OR THE SERVICES FOLLOWING NOTICE OF ANY SUCH CHANGE  INDICATES YOUR ACKNOWLEDGEMENT OF SUCH CHANGE AND ACCEPTANCE OF THE WEBSITE  AND/OR SERVICES AS SO MODIFIED AND YOUR USE OF NEW SERVICES SHALL BE GOVERNED BY  THE UPDATED TERMS.

Brooke Allison Coaching, LLC 

Do Not Call Policy 

It is the intention of Brooke Allison Coaching, LLC (“BAC”), its affiliates, employees and agents to  maintain the highest possible standards in the course of BAC’s business.  To achieve this goal, BAC  does not intend to violate the privacy rights of any person who does not want to be contacted by BAC.  The following policy is mandatory in all solicitations and campaigns implemented by BAC: 

TELEPHONE CONSUMER PROTECTION ACT SUMMARY 

The federal Telephone Consumer Protection Act (hereinafter “TCPA”), related FCC regulations and  court interpretations protect consumers from specific types of telemarketing.  Under the TCPA,  “telemarketing” is defines as “the initiation of a telephone call or message for the purpose of  encouraging the purchase or rental of, or investment in, property, goods or services, which is  transmitted to any person.” 47 C.F.R. §64.1200(f)(12).  The TCPA restricts cold calls, prerecorded  sales calls, and the use of autodialers.  The TCPA also authorized the creation of the National Do Not  Call Registry, which mandates, in part, that telemarketers: 

  •  Maintain a Do Not Call Policy 
  •  Only make calls or send messages between the hours of 8:00a.m. and 9:00p.m. (subject to  the local time of the person being called or messaged) 
  •  Only make calls and texts to numbers that do not appear on the National Do Not Call List  (“DNC”) 
  •  Only make calls and texts to numbers not on BAC’s internal do not call list Identify the caller name, location and company name 
  •  Provide a copy of the company’s Do Not Call Policy to any requesting customers or  consumers 

There is a free service to consumers that allow them to place their phone number on the National  Do Not Call Registry, which greatly reduces the number of telemarketing calls a consumer receives.   Consumers may add their phone number to the list by calling 888-382-1222 or online at  www.donotcall.gov.  

BROOKE ALLISON COACHING’S DO NOT CALL POLICY 

Consumers may request by telephone or in writing, that BAC stop calling them and place their name  on BAC’s specific Internal Do Not Call List.  Consumers have the right to have calls stopped and to be  put on BAC’s Internal Do Not Call List even if they are still a customer.  All requests shall be  honored.  

When BAC receives a request, the telephone number shall be added to our Internal Do Not Call List  within seven (7) business days, though it may take up to fourteen (14) business days for the  consumer’s telephone number to be removed from BAC’s calling lists.  A request to be on the 

 

Internal Do Not Call list shall be valid for at least five (5) years, however, if the consumer moves,  changes their telephone number or adds additional telephone numbers, the consumer MUST  provide BAC with the new telephone number in order for BAC to prevent calls to that number.   Furthermore, BAC also has the following policies in place: 

  •  Telephone solicitations (calls and texts) shall not be placed before 8:00a.m. or after  9:00p.m. in the local time of the subject of the telephone solicitation (calls and texts). The caller shall provide the recipient of the telephone solicitation (calls and texts) with the  following information: (i) The caller’s name; (ii) telephone number of BAC; (iii) A statement  that informs the subject that the purpose of the call is to solicit the purchase of products and  services. 
  •  Telephone solicitations (calls and texts) shall not be placed to any telephone number that is  maintained on the Internal Do Not Call List. 
  •  Telephone solicitations (calls and texts) shall not be placed to any telephone number that is  maintained on any applicable state Do Not Call Registry. 
  •  Telephone solicitations (calls and texts) shall not be placed to any telephone number that is  maintained on the National Do Not Call Registry UNLESS any of the following apply: o Within the preceding eighteen (18) months, the subject of the telephone solicitation  (calls and texts) has had an established business relationship with BAC. 

o Within the preceding three (3) months, the subject of the telephone solicitation  (calls and texts) has given express permission to be contacted by BAC 

o The subject of the telephone solicitation (calls and texts) has a personal relationship  with the caller. 

Employees and/or agents who receive a written, electronic mail, or telephone DNC request shall do  the following: 

  •  The request shall be forwarded to our administrator who is responsible for maintaining up to-date copies of our Internal Do Not Call List; 
  •  Log the phone number and date of the request. 

All employees and agents engaged in telephone solicitation (calls and texts) are trained in this  policy and are made aware of the aforementioned procedures before they are authorized to place  calls to consumers.  This policy shall be reviewed annually.  Recertification of training shall occur on  an as needed basis. 

Other companies may, at times, perform telemarketing services on our behalf.  In this event, BAC  shall forward up-to-date copies of our Internal Do Not Call List to these companies. 

At Brooke Allison Coaching, LLC, we respect the privacy of all our customers, and we strive to  provide the best possible customer service experience. The methods and procedures for our Do Not  Call Policy are constantly being reviewed, as the TCPA is constantly changing to adjust to the fast pace world we now live in.  If you feel as if you have been contacted in violation of our policy or any  applicable Federal or State Law, please contact us immediately at  

[email protected].

 

REQUEST FOR DO NOT CALL POLICY 

Our Do Not Call Policy is available on our website at brookeallisoncoaching.com. Any person who  requests a copy of our Do Not Call Policy is entitled to receive it. 

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